Category: News

Three tourists from Michigan tracked down a pedicab driver in New York City who charged them over $500 for a short 2.9-mile ride to Coyote Ugly bar from Hotel Mela in Times Square. The driver, Ibraiym Denizov, demanded $163.60 from each passenger after a perilous ride, much to their shock since they expected the total cost to be around $30 to $40 based on prior experiences with other pedicabs. The women, unfamiliar with the option to contact police, ended up paying through a mobile payment service. Later, Jennifer Halladay and her friends contested the charges with Visa and PNC Bank, aided by information from pedicab organizations about common frauds. They managed to secure partial refunds and filed a complaint with the city’s Department of Consumer Affairs. Denizov remains a licensed pedicab driver, but the incident has sparked calls for his removal from the streets and for him to face consequences for his actions.

For more information:

https://nypost.com/2013/09/24/tourists-nail-500-pedicabby/

Three tourists from Michigan, after being charged an exorbitant $500.80 for a pedicab ride in New York City by driver Ibraiym Denizov, sought revenge once they returned home. The journey from their Midtown hotel to Coyote Ugly in the East Village, a mere 2.9 miles, resulted in each woman paying $163.60. Unaware of their rights at the time, they completed their outing at the bar before taking action. Back in Michigan, one of the women, Jennifer Halladay, reached out to pedicab organizations for advice and successfully appealed to Visa and PNC Bank, resulting in significant refunds for herself and another friend, Jen Halcomb. The women also reported Denizov to the Department of Consumer Affairs, showcasing their resolve in addressing the unfair treatment they experienced.

For more information:

https://gothamist.com/news/tourists-get-revenge-after-paying-pedicab-driver-500-for-trip-to-coyote-ugly

The writer recounts their reservations and eventual experience of taking a pedicab ride in New York City, driven by Shalkar Kabdenov from Kazakhstan. Initially hesitant due to concerns about safety, cost, and the personal discomfort of being chauffeured, as well as fearing being mistaken for a tourist, the writer eventually succumbed to the convenience of a ride while feeling weak with hunger. The pedicab ride, which cost significantly more than other public transport options, was also chosen over a taxi for its unique ability to navigate through traffic and tight spaces, exemplified by Kabdenov’s maneuvering around a police barricade and choosing a route to avoid steep hills, despite it being longer. Kabdenov, who rents his pedicab and is also studying English, demonstrated resourcefulness and determination, traits that seemed to impress the writer despite the initial skepticism.

For more information:

https://www.wsj.com/articles/SB10001424052702304213904579091431527492204

Pedicab drivers in New York City are circumventing regulations by using illegal electric motors, leading to unfair competition and safety hazards. These motors, banned since 2008, are hidden under seats, within wheel hubs, or disguised with cardboard. Approximately 25% of pedicab drivers reportedly use such motors, particularly in areas like Central Park and Midtown, where they can work longer hours and serve more customers without fatigue. This gives them an advantage over drivers who rely solely on human power, leading to resentment among the latter. The illegal use of motors not only increases the risk of accidents due to higher speeds but also jeopardizes passenger safety as insurance may not cover incidents involving motorized pedicabs. Violations of the ban can lead to fines ranging from $200 to $4,000, and repeat offenders risk having their pedicabs seized. Despite inspections, the practice persists, worsening daily as violators communicate to evade enforcement.

For more information:

https://nypost.com/2013/09/10/pedicab-cheats-using-illegal-motors/

Since a new law enforcing transparency in pedicab fare calculations was introduced last month, about 100 drivers, or roughly 9% of the licensed pedicab drivers in New York City, have quit. The legislation requires fares to be prominently posted and calculated using a timer to prevent overcharging, targeting drivers who previously exploited tourists and locals with unclear and deceptive pricing. As a result, these drivers, particularly those who operated at night in Midtown, have either left the industry or moved away, with some even returning to their home countries. The new rules mandate charging by the minute, setting flat rates, and using timers that are inspected and sealed by the Department of Consumer Affairs. This crackdown has significantly curtailed the ability of drivers to scam passengers, leading to a cleaner, more reputable image for the pedicab industry. However, the loss of the ability to overcharge has drastically reduced earnings for some drivers, with reports of incomes dropping from up to $700 a day to a maximum of $200. Despite these challenges, honest drivers welcome the regulation, appreciating the improved public perception and reduction in fraudulent activities.

Gregg Zuman, co-founder of the New York City Pedicab Owners’ Association and owner of Revolution Rickshaws, a pedicab rental company, aims to prove that not all pedicab drivers exploit tourists. After leaving his corporate job at JPMorgan, Zuman became a “pedicab practitioner” ten years ago and takes pride in his work. While recent regulations under the Bloomberg administration have reduced scams and removed dishonest drivers, Zuman and other dedicated drivers like Dale McMillian focus on providing genuine, enjoyable rides. Zuman emphasizes the importance of verbal negotiation in the business and the satisfaction of making customers happy, seeing his work as a way to improve the city.

For more information:

https://www.newyorker.com/business/currency/how-we-roll-pedicabs-in-the-city

Pedicab drivers in New York City have been using the mobile payment service Square to scam passengers by adding hidden extra fees without informing them, according to The New York Post. Passengers only realize they’ve been overcharged when they check their account later. A recent incident involved a couple being charged $720 for a 20-minute ride. Although Square shuts down fraudulent accounts, it has inadvertently become a tool for these scams. To address the issue, a new law has been introduced that requires pedicab drivers to clearly display rates, prohibits extra fees, and enforces per-passenger pricing. Previously, pedicab drivers could charge by block and per passenger.

For more information:

https://www.businessinsider.com/square-abuse-by-pedicab-drivers-2013-7

Pedicab drivers in New York City are exploiting the Square mobile payment app to overcharge tourists, often without their knowledge until they review their credit card statements. The app allows drivers to add undisclosed fees, claiming transaction fees or taxes, to inflate the charge. This scam particularly targets vulnerable individuals such as late-night revelers. Laramie Flick, acting president of the NYC Pedicab Owners Association, criticized Square for making it too easy for dishonest drivers to commit fraud and difficult for victims to track down the perpetrators. Recently, a pedicab driver charged a Japanese couple $720 and attempted an additional $616 charge, which was blocked by the credit card company. The city’s Department of Consumer Affairs is seeking to subpoena Square for the driver’s details, though Square maintains that victims’ banks can contact them for transaction details but not the fraudsters’ contact information. Square asserts its commitment to collaborating with cardholders, banks, and authorities to address fraud and protect consumers.

For more information:

https://nypost.com/2013/07/20/smartphone-app-lets-pedicabs-pick-your-pocket-and-pedal-away-scot-free/

Two Japanese tourists, Chisa Niwa and her husband Hiroki, were significantly overcharged by a pedicab driver in New York City, paying $720 for a 20-minute ride that should have cost about $50. The incident occurred on their first day in the city when they tried to travel from the NBA Store on Fifth Avenue to the Knickerbocker Bar and Grill. After being unable to secure a yellow cab, they opted for a pedicab. The driver, misleadingly pointing to a $5 line on his price board, later charged them an exorbitant fee upon arrival. Additionally, an attempt to charge another $616 was fortunately blocked by their credit card company. The Department of Consumer Affairs is now seeking legal action to identify the driver through Square, the smartphone credit-card reader used for the transaction. This event marred the tourists’ excitement for their trip, casting a negative shadow over their experience. New regulations that require pedicab drivers to clearly display rates and charge per minute are hoped to prevent such scams in the future.

For more information:

https://nypost.com/2013/07/19/fleeced-pedicab-driver-charges-japanese-tourists-720-for-20-min-trip/

Authorities are investigating after a pedicab driver in New York City charged a Japanese couple $720 for a 20-minute ride from midtown to the Village, a trip that should have cost $50. The driver pointed to a $5 rate on the price board before starting the ride. Upon reaching their destination, the driver presented a bill for $520 and insisted they had to pay. The couple used a credit card, but later discovered they had been charged $720 and the driver had attempted another $616 charge, which failed. The Department of Consumer Affairs is using smartphone credit card records to track down the driver.

For more information:

https://www.nbcnewyork.com/news/local/pedicab-driver-rip-off-charge-couple-720-dollars-japanese-tourist-consumer-affairs/1981369/